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  #11  
Unread 06-25-2012, 13:57
Christian Ney's Avatar
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Let's continue:

Quote:
Originally Posted by Intel
Dear Mr. Ney,

> Thank you for your email.

I am sorry if my email was not clear for you. I was not asking you to provide the shipping number DHL from our Depot to you. I asked for the tracking number that you finally provided (xxxxxxxxxx).

According to the report we received from our depot on 20/06/12, a CPU: ( N3836029A0570 3839A624) was received from a company called: Netlmedien AG, with no RMA number on the box.
As no RMA number was on the box, we were unable to find your case or to contact you. So my colleague has advised the depot to ship the product back to the customer. (By the way, also the phone number you provided is not correct).

Quote:
Originally Posted by Christian Ney
Hello Dear,


I gave the instructions to DHL, they even wrote my name, the address number of the building and the name of the company wrong so I guess they also forgot to write the RMA Number on the package. But I it is crystal clear that I wrote the RMA Number ont the package I gave them. He must have changed the package then or overed the number with a new package.

You asked to use DHL, I used DHL.

As for the phone number, which one are you talking about ? the one wrote previously in the email ? Yes may not work anymore as they blocked my line yesterday.

Anyway, do I have to send again the processor ?
Weren't the Depot able to track the number of the processor and see that it was a RMA case ? Weren't they able to look for RMA case opened by Christian Ney or whatever, are they so retarded ?

Well if I have to send it again I will make sure the RMA number will be well available this time trust me.

Best Regards
Christian Ney

Guess what I will do




Wonder if my soldering iron is powerful enough to mark the rma number on the IHS of the processor, let's find out!
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  #12  
Unread 06-25-2012, 14:50
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Training:

I will lap it and do it again so it is crystal clear and on one line only so they got it:



Close enough
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  #13  
Unread 06-25-2012, 15:04
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That will surely get you a RMA ticket
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  #14  
Unread 06-25-2012, 15:29
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Going to Intel NL 5986 Beringe
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  #15  
Unread 06-25-2012, 15:42
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  #16  
Unread 06-26-2012, 01:30
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damaged CPU, no warranty
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  #17  
Unread 06-26-2012, 06:33
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you damage it anyway when you put cooler on
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  #18  
Unread 06-26-2012, 06:41
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I've closely examined your CPU and i seems there is a second engraving on the HS!!!!

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  #19  
Unread 06-26-2012, 08:42
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I will say I marked the cooler and put the cooler onto the CPU
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  #20  
Unread 06-26-2012, 09:36
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Nice catch! So Petri builds radstock coolers now? Great

@Chris: I need to speek with you about RMA tonite plz
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